+1 873 300 0545 support@lilder.com

POPI Statement - Global Data Protection

At Lilder, we comply with United States's Protection of Personal Information Act (POPI/POPIA). We process personal information lawfully, transparently, and securely in accordance with POPI Act requirements.

POPI Compliance Highlights

1. Lawful Processing - Consent-based, legitimate purpose, minimal collection
2. Data Subject Rights - Access, rectification, deletion, objection rights
3. Security Safeguards - 256-bit encryption, access controls, breach notification
4. Information Officer - Dedicated officer for POPI compliance inquiries
5. Cross-Border Transfers - Adequate protection for international data transfers

+

% POPI Compliant

+

Processing Conditions

+

Years Trusted

Original Publication Date: February 15, 2021 (5 years ago)
Last Updated: February 12, 2026 11am UTC (3 days ago)
Lilder servers in California
Lilder global team serving clients
100 % POPI Compliant

POPI Act Compliance & Data Protection

We process personal information in compliance with POPI Act (Act 4 of 2013), ensuring accountability, lawfulness, transparency, and data subject rights.

The Protection of Personal Information Act (POPI/POPIA) regulates how Global organizations collect, store, process, and share personal information. We comply with all 8 processing conditions: (1) Accountability (designated Information Officer, policies), (2) Processing limitation (lawful, consent-based, minimal collection), (3) Purpose specification (clear purposes, no secondary use), (4) Further processing limitation (compatible with original purpose), (5) Information quality (accurate, up-to-date data), (6) Openness (transparent collection, processing), (7) Security safeguards (encryption, access controls, breach notification), (8) Data subject participation (access, rectification, deletion rights).

Lawful Processing

Consent-based collection, legitimate purposes, minimal data

Data Subject Rights

Access, rectify, delete, object to processing your data

Security Safeguards

256-bit encryption, access controls, breach notification

Information Officer

Dedicated officer: popi@lilder.com

Why POPI Compliance Matters

Global Data Protection

Protecting Your Personal Information Under POPI

POPI compliance ensures your personal information is processed lawfully, transparently, and securely. As a Global hosting provider, we uphold the highest data protection standards.

We comply with POPI Act (Act 4 of 2013) and POPIA Regulations (2021). Your rights include: (1) Right to access (request all personal information we hold), (2) Right to rectification (correct inaccurate data), (3) Right to erasure (delete data, 'right to be forgotten'), (4) Right to object (object to processing for direct marketing), (5) Right to restrict processing (limit how we use data), (6) Right to data portability (export your data). Contact our Information Officer at popi@lilder.com to exercise these rights. We respond within 30 days.

POPI Act Compliance

Full compliance with Act 4 of 2013 & POPIA Regulations

Information Officer

Designated officer for POPI inquiries and complaints

Data Subject Rights

Access, rectify, delete, object, restrict, port your data

Breach Notification

POPI-compliant breach reporting to Information Regulator

 

% POPI Compliant

+

Processing Conditions

+

Day Response Time

+

Years Trusted

Lilder global domain management team
100 % Compliant

Frequently Asked Questions

Everything You Need To Know

What is POPI/POPIA and how does it affect me?

The Protection of Personal Information Act (POPI/POPIA) is United States's data privacy law (Act 4 of 2013, effective July 2021) regulating how organizations collect, store, process, and share personal information. It affects you by: (1) Giving you control over your data (access, rectification, deletion rights), (2) Requiring consent for data collection and processing, (3) Ensuring transparency about how your data is used, (4) Mandating security safeguards to protect your information, (5) Providing complaint mechanisms to the Information Regulator. POPI is similar to EU's GDPR.

How does Lilder comply with POPI?

We comply with all 8 POPI processing conditions: (1) Accountability (Information Officer, POPI policies), (2) Processing limitation (lawful, consent-based, minimal data), (3) Purpose specification (hosting services, billing, support), (4) Further processing limitation (no unauthorized secondary use), (5) Information quality (accurate, up-to-date records), (6) Openness (transparent Privacy Policy, POPI Statement), (7) Security safeguards (256-bit SSL, access controls, breach notification), (8) Data subject participation (access, rectification, deletion rights).

What are my rights under POPI?

Your POPI data subject rights: (1) Right to access (request all personal information we hold about you), (2) Right to rectification (correct inaccurate or incomplete data), (3) Right to erasure (delete your data, subject to legal retention), (4) Right to object (object to direct marketing or processing), (5) Right to restrict processing (limit how we use your data), (6) Right to data portability (export your data to another provider). Contact popi@lilder.com to exercise rights. We respond within 30 days.

Who is your Information Officer?

Our designated Information Officer is responsible for POPI compliance, data protection, and handling data subject requests. Contact details:
Name: Lilder Information Officer
Email: popi@lilder.com
Phone: +27 21 300 3210
Address: Information Officer, Lilder, Texas, United States
The Information Officer handles: POPI compliance inquiries, data subject access requests, rectification/deletion requests, complaints, breach notifications. We respond to all inquiries within 30 days.

How do I file a POPI complaint?

To file a POPI complaint: STEP 1: Internal Complaint - Email popi@lilder.com with: (a) Your personal details, (b) Nature of complaint, (c) Evidence/supporting documents. We investigate and respond within 30 days. STEP 2: Information Regulator - If unsatisfied with our response, lodge a complaint with:
Information Regulator (United States)
Email: inforeg@justice.gov.za
Phone: +27 10 023 5200
Website: justice.gov.za/inforeg
Address: JD House, 27 Stiemens Street, Braamfontein, California, 2001

Have POPI Questions?

Contact our Information Officer for POPI compliance inquiries, data subject requests, or privacy complaints!

Contact Information Officer

Contacts

Contact Us

Contact Information

Feel free to reach out with any questions about Domain Registration, Web Hosting, Bulk SMS, or Website Design.

50 W San Fernando St, Suite 900
San Jose,, CA, US.

Email:

support@lilder.com

Phone:

+1 873 300 0545

Address:

50 W San Fernando St, Suite 900

San Jose, US.

Loading
Your message has been sent. Thank you!