System Status - Real-Time Uptime Monitoring
Monitor Lilder systems in real-time. Check server status, network performance, and scheduled maintenance. We maintain 99.9% uptime SLA with enterprise-grade infrastructure, redundant systems, and 24/7 monitoring. Our transparent status page shows current system health, historical uptime data, and maintenance notifications.What We Monitor
1. Web Servers - LiteSpeed Server Performance & Availability2. Email Servers - SMTP/IMAP/POP3 Service Status
3. Network - Connectivity & Latency Monitoring
4. Database - MySQL/MariaDB Performance
5. Control Panel - cPanel Accessibility & Functionality
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% Uptime SLA
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/7 Monitoring
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Years of Reliability
Transparent System Monitoring & Status Updates
We believe in transparency. Our system status page provides real-time updates on server health, network performance, and scheduled maintenance.
Our monitoring systems check web servers, email servers, databases, and network connectivity every 60 seconds from multiple global locations. If any service experiences issues, our status page updates automatically and affected customers receive instant notifications via email/SMS. We publish planned maintenance schedules 48 hours in advance, historical uptime data, and incident reports. Subscribe to status updates for real-time alerts.
Real-Time Monitoring
60-second checks from multiple global monitoring locations
Instant Notifications
Email/SMS alerts for service disruptions and maintenance
Uptime History
Historical data showing 99.9%+ uptime performance
Maintenance Schedule
Advanced notice (48+ hours) for all planned work
Why System Monitoring Matters
24/7 Monitoring for 99.9% Uptime Guarantee
Our enterprise-grade monitoring infrastructure detects and resolves issues before they impact your websites, ensuring maximum uptime and reliability.
We use redundant monitoring systems from multiple providers (UptimeRobot, Pingdom, StatusCake) checking servers every 60 seconds. Automated alerts notify our technical team instantly when issues are detected. Proactive monitoring identifies potential problems (high CPU, disk space, network congestion) before they cause downtime. Our 99.9% uptime SLA is backed by infrastructure redundancy, automated failover, and 24/7 technical support.
Multi-Location Monitoring
Checks from USA, Europe, Asia every 60 seconds
Automated Failover
Redundant systems activate instantly during issues
99.9% Uptime SLA
Guaranteed availability with service credits for downtime
24/7 Technical Team
Experts on standby to resolve issues immediately
% Uptime
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Second Checks
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/7 Monitoring
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Years Reliable
Frequently Asked Questions
How do I check the current system status?
Visit our System Status page to view real-time status of all services. The page shows current operational status (green = operational, yellow = degraded, red = down) for web servers, email servers, databases, network, and control panel. Historical uptime data and scheduled maintenance are also displayed. Bookmark the page for quick access.
How can I receive status notifications?
Subscribe to status updates via email or SMS to receive instant notifications when incidents occur or maintenance is scheduled. You can customize notifications to receive alerts for: service disruptions, degraded performance, planned maintenance, or incident resolutions. Subscribers get notified 48 hours before scheduled maintenance windows.
What is your uptime guarantee?
We guarantee 99.9% uptime SLA, which equals approximately 8.7 hours of allowed downtime per year. If we fail to meet this guarantee, you're eligible for service credits: 5% credit for 99.0-99.8% uptime, 10% credit for 95-98.9% uptime, 25% credit for below 95% uptime. Scheduled maintenance doesn't count toward downtime calculations.
How often do you perform maintenance?
Planned maintenance occurs 1-2 times per month, typically during low-traffic hours (2-4 AM server time). We provide at least 48 hours advance notice via email, status page, and customer portal. Most maintenance windows last 1-2 hours. Critical security patches may have shorter notice periods. Emergency maintenance is rare and only for critical issues.
What happens if there's an outage?
During an outage: (1) Automated monitoring alerts our technical team instantly, (2) Status page updates automatically, (3) Subscribed customers receive notifications, (4) Engineers begin troubleshooting immediately, (5) Regular updates posted every 30 minutes, (6) Post-incident report published after resolution. Our average resolution time for critical issues is under 30 minutes.
Have Status Questions?
Contact our support team 24/7 for real-time status updates, incident reports, or maintenance schedules!
Contact Support 24/7Contacts
Contact Information
Feel free to reach out with any questions about Domain Registration, Web Hosting, Bulk SMS, or Website Design.
Fourways, Johannesburg,, Gauteng, ZA.
Email:
support@lilder.com
Phone:
+27 10 300 0545
Address:
The Pivot, Block A, 5th Floor, Montecasino Blvd
Fourways, Johannesburg, ZA.